Shipping & Returns
Shipping Policy
Welcome to JCG Collectibles! Your go-to source for Japanese pokemon cards and booster boxes. We take pride in offering a seamless shipping experience to our valued customers. Our shipping methods are efficient, and our packaging is carefully designed to ensure the safe delivery of your collectibles. We aim to provide transparent and competitive shipping costs, so you can enjoy your purchases without any hidden surprises.
At JCG Collectibles, we are committed to customer satisfaction. If you have any questions about our shipping process, feel free to reach out to our dedicated team for assistance.
Return & Exchange Policy
At JCG Collectibles, we take pride in offering high-quality and authentic trading card game (TCG) products directly from Japan. Due to the nature of our products, we do not accept returns or exchanges on any items.
All sales are final.
Please carefully review your order before completing your purchase. We ensure that every card is inspected for quality and authenticity before shipment. If your item arrives damaged or if you received the wrong product, please contact us within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.
Plesae note the refund will deduct the payment processing fee